FAQ Wig Policy
Processing & Shipping times
Ready to Ship Wigs have Same day Processing & Shipping when orders are placed before 4PM EST. Orders placed after will be shipped the following business day. Packages are shipped using USPS Priority Mail 2-3 Day Shipping (US Orders)
Made to Order Wigs can take up to 7 days to process. During this time I am receiving the hair from my vendor and making the wig. After that time is over, the hair is shipped using USPS Priority Mail 2-3 Day shipping (US Orders)
You Provide the Hair Wigs; For local orders wigs will be completed in 2 days. Out of town Wig Orders take up to 5 days to complete and will be shipped using USPS Priority Mail 2-3 Day Shipping (US Orders)
Due to the nature of this business, there will be no refunds on Ready to Ship Wigs, Made to Order Wigs or Wig Construction Services.
Returns are not accepted. If you are unsatisfied with your wig after receiving it, we will try our best to accommodate it to your liking but no refunds or exchanges will be rendered.
If you have placed an order and would like to cancel your order, there will be a $25 flat fee deducted. Cancellations are only accepted within 48 hours of original purchase date.
There are a few reasons why we would automatically cancel your order.
Several days have passed since you’ve placed your order and we haven’t received a tracking number from you and haven’t received your hair.
The billing and shipping address doesn’t match on your order information
My order was cancelled. Why?
Why do you cut the wefts/tracks?
When using a sewing machine it is essential to cut the wefts after each row is sewn down. On the sewing machine, there is no such thing as folding over the wefts. To insure the wig isn’t bulky and that it lays flat, it is a must to cut the wefts after each row.
How long does it take to make the wig?
2 Days for local customers.
Up to 5 Days for everyone else after the hair is received.
Are your wigs glueless?
Closure wigs are glue-less. Frontals wigs are not glue-less and will require some sort of install.
Do you install wigs for people locally?
Yes I am a Licensed cosmotologist and all installs can be done at at discounted price when purchasin BOUJII BUNDLES ONLY!